Connect Attentive With AfterShip Tracking
Plans: Pro, Premium, Enterprise Platforms: All platforms
Customers appreciate brands when they receive timely notifications related to their orders. It keeps their mind at ease and enhances their post-purchase experience.
By integrating Attentive with AfterShip, it gets easier to push SMS notifications for different checkpoints. Here’re the integration steps:
Go to IMarkeplace in your Attentive admin and select AfterShip Tracking
Copy the URL from the Webhook Destination URL field under Settings tab
Navigate to Notifications in your AfterShip Tracking admin > Webhooks > Add Webhook URL
Paste the copied URL (obtained from Attentive) under Webhook URL field > Hit the Save button
Copy your Webhook secret for later use
Select the events for which you want to get notifications for
Go to Settings in your AfterShip Tracking account. Click on API keys under {/} Developers
Click Create API key and give your key a name
Select API key as signature
Choose Admin API permissions as per your needs and click Save
Copy your API Key and download the API key file for easy reference
Go to Tracking pages in your AfterShip Tracking admin
Select tracking page variation and copy the URL under URLs and domain
Go to your Attentive account and browse the integration setup page and choose AfterShip
Paste your copied API Key, Tracking Page URL, and Webhook Secret in the given fields
In case you don’t collect opt-ins via Shopify, enable the Create Transactional Subscriptions setting to use AfterShip data for creating transactional subscriber records in Attentive.
Click on Set up integration to establish a connection with AfterShip Tracking successfully.
You can now create a transactional journey using AfterShip triggers.
On the Overview page, select a journey from under the Journeys tab and click Create journey. Set up the flow as per your requirements with Attentive's Journey editor
Disable AfterShip SMS notifications to avoid sending duplicate SMS notifications while using Attentive.
Overview
Customers appreciate brands when they receive timely notifications related to their orders. It keeps their mind at ease and enhances their post-purchase experience.
By integrating Attentive with AfterShip, it gets easier to push SMS notifications for different checkpoints. Here’re the integration steps:
Gather required information for authorization
1. Add Webhook URL
Go to IMarkeplace in your Attentive admin and select AfterShip Tracking
Copy the URL from the Webhook Destination URL field under Settings tab
Navigate to Notifications in your AfterShip Tracking admin > Webhooks > Add Webhook URL
Paste the copied URL (obtained from Attentive) under Webhook URL field > Hit the Save button
Copy your Webhook secret for later use
Select the events for which you want to get notifications for
2. Generate API key
Go to Settings in your AfterShip Tracking account. Click on API keys under {/} Developers
Click Create API key and give your key a name
Select API key as signature
Choose Admin API permissions as per your needs and click Save
Copy your API Key and download the API key file for easy reference
3. Copy your tracking page URL
Go to Tracking pages in your AfterShip Tracking admin
Select tracking page variation and copy the URL under URLs and domain
Set up the integration in Attentive
Go to your Attentive account and browse the integration setup page and choose AfterShip
Paste your copied API Key, Tracking Page URL, and Webhook Secret in the given fields
In case you don’t collect opt-ins via Shopify, enable the Create Transactional Subscriptions setting to use AfterShip data for creating transactional subscriber records in Attentive.
Click on Set up integration to establish a connection with AfterShip Tracking successfully.
You can now create a transactional journey using AfterShip triggers.
On the Overview page, select a journey from under the Journeys tab and click Create journey. Set up the flow as per your requirements with Attentive's Journey editor
Disable AfterShip SMS notifications to avoid sending duplicate SMS notifications while using Attentive.
Updated on: 08/04/2024
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